For the last twenty years, Lisa has been actively practicing in the Hospice Palliative Care field, her experience encompassing leadership, program development and clinical service delivery roles. In her previous capacity as Manager of Hospice and Holocaust Survivor Services at JF&CS, she identified and introduced key operational and organizational changes driving a fourfold increase in the number of Hospice clients served. In parallel, Lisa oversaw the ongoing delivery of critical assistance to nearly a thousand Toronto-based Holocaust survivors living below the poverty line. Lisa’s commitment to developing best-practices in end-of-life care and bereavement is further evident in her executive sponsorship of the development of common evidence-based standards, practices and tools for the Ontario regional collaborative comprised of 24 hospices. Lisa holds a Master of Social Work from the University of Toronto and sits on the Accreditation Review Panel for Hospice Palliative Care Ontario. She is also a frequent conference speaker on the topics of culturally attuned hospice service delivery, trauma informed care, and grief & bereavement practices.